Frustrated with your site?
Hire a website bestie.
Website Glow-Ups | Secret Shopper Experiences | DIY Support Sessions
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I Help Small Bussiness Owners
Fall In Love With Their Sites Again.
Hi, I'm Twila, a senior web developer and strategist with 20+ years of experience turning drab, forgettable websites into experiences customers remember, trust, and recommend.
- No pushy redesigns.
- No one-size-fits-all solutions.
- Just honest insight and clear next steps you can actually act on.
Grab Your Free Website Maintenance Deck
24 bite-sized tasks to keep your site running smooth all year long.
Get Yours Free01 | Website Glow-Up Plan
Give your site a makeover without the expense of a major redesign.
Think of this as your site's refresh plan. I'll evaluate what's outdated, broken, or holding you back, then give you a clear roadmap to update and improve without having to start from scratch.
You'll Get:
- Professional site evaluation (design, messaging, tech, content)
- Video walkthrough showing what to fix first
- Written Glow-Up Plan with prioritized improvements
- One follow-up email for questions
- Delivered in 3-5 business days
Perfect if: Your site needs a refresh, not a rebuild.
Want deeper analysis? Upgrade to the Glow-Up+ Plan for homepage deep-dive, visual brand assessment, technical performance testing, and SEO audit.
02 | Secret Shopper Experience
Ever wonder what your customers are really experiencing on your site?
I'll visit your site like a real customer. I'll click around, read your copy, and go through the purchase or sign-up process. I'll tell you exactly what it was like using your site. Where did I get confused? What almost made me leave? What worked beautifully?
You'll Get:
- Complete walkthrough of your customer journey
- Video showing my real-time experience
- Honest feedback on what's working and what's not
- Written report with steps you can take to improve things
- One follow-up email for questions
- Delivered in 3-5 business days
Perfect if: You want to know what customers actually experience when they try to buy from you.
Want competitive insights? Upgrade to the Secret Shopper+ Plan for an emotional journey mapping, competitive analysis with 2 competitors, and ways to elevate the experience.
03 | DIY Website Support
Stuck on something? Let's fix it together.
45-minute Zoom session where we troubleshoot your issue in real-time. Bring your questions (technical, strategic, or creative) and I'll walk you through the solution step by step.
You'll Get:
- Live troubleshooting session
- Screen recording of our call
- Written recap with any next steps we discussed
- Clarity and confidence to move forward
Perfect if: You need expert help right now.
Book Your Support Session04 | Custom Solutions
Need something custom? Let's talk.
Not every website issue fits neatly in a box. I'll consult on your specific needs whether it is a redesigns, migrations, integrations, or complex problems. After our consultation I'll create a proposal for a custom solution.
You'll Get:
- Discovery consultation (45-60 min)
- Personalized action plan
- Custom quote for your project
- Consultation fee credits toward project if you hire me
Perfect if:You need a custom solution, not a package.
Book Your Consultation